In our opinion, if a good massage therapist was 5 star, a good massage chair would be a 4 star. The biggest drawback and the deductions for massage chairs are
Half a star deduction for the 'robotic touch' which still lags human hands.
Half a star deduction for not being able to take 'feedback' and adjusting automatically.
We feel the massage chairs will soon catch up on these fronts too. So for all the convenience and cost benefits of massage chairs, if you are willing to accept a 4 star massage therapist, then this is a good choice for you.
On the other hand if you absolutely need a 5 star therapist, or if you have an 'on-call' therapist who shows up at your house instantly, or if you only get a massage a few times a year, the massage therapist option may be better for you.
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